Culture Audit & Diagnostic
A cultural audit will help you to assess where your organisation is at and whether workplace culture is supporting your overall business goals. It will help you to assess the effectiveness of your working environment, employee engagement and internal communications.
Benefits of a Culture Audit
Culture Audits define the way an organisation does things on a regular basis - what I call rituals and habits.
This way affects employees on a greater scale as it influences their engagement and employee satisfaction. Hence, it is important for an organisation to set a vision for the future and make sure everyone works towards that goal.
Done well and it will provide a baseline analysis that you can refer to over time. You can also use this data to assess the impact of any initiatives you may undertake to improve corporate culture.
When you are caught up in your day-to-day work, workplace culture often becomes almost invisible to you. However, a cultural audit allows you to take that step back and really delve into what is a key indicator of the health of your business.
The Emotional Culture Deck
One of the tools I use in the Assessment Phase is the Emotional Culture Deck (ECD). The Emotional Culture Deck is a beautifully simple card game toolkit that helps people redesign their workplace experience and culture. Organisations, leaders and consultants use the Emotional Culture Deck to create structured face-to-face conversations that build empathy, create connections, and foster trust, leading to measurably better engagement and performance.
Emotional culture is crucial to organisational performance. When companies identify the key drivers of their employees not only does engagement increase and morale improve, productivity and employee retention increase. As a result, bottom-line profits go up.
Organisations that display empathy function better.
Most organisations and leaders underestimate the influence emotion has on their culture and leadership. The emotional culture of an organisation influences employee satisfaction, burnout, teamwork, and even hard measures such as financial performance and absenteeism. But organisations (and leaders) don’t talk about emotion because it’s difficult and considered soft. Or they don’t have the skills to leverage emotion.
So the Emotional Culture Deck offers an insanely simple card-based tool for structured face-to-face conversations about workplace culture, and experience.
I also use the following tools to get incredible results
Culture Design Canvas
Designed by Gustavo Razzetti
The Culture Design Canvas is a culture mapping tool to assess your current company culture, define your future state, and evolve workplace culture.
Johnson and Scholes Culture Web
One of the most powerful and effective models, however, is the one developed by two UK academics Johnson and Scholes. This model is called the cultural web, and it’s the one we use often when working with customers on culture change.